FAQs

What can I donate?

You can donate unexpired medicines that can be used to treat common acute bacterial, viral and parasitic infections and chronic diseases like hypertension, diabetes, heart disease, respiratory conditions, gastrointestinal disease, allergies, skin conditions, aches and pains, cold relief, neurological disease etc.

Can I donate partially used medicine strips?

Yes, provided they have not expired.

Can I donate cough syrup or other liquid medicines?

No, we do not accept cough syrups or any other liquid medicines.

Can I donate ayurvedic and homeopathic medicines?

No, we do not accept ayurvedic and homeopathic medicines.

Can I donate injectables?

No, please do not donate medicines/injections that need to be prescribed and controlled by medical authorities.

Can I donate narcotics or psychotropic medicines?

No, please do not donate narcotics or psychotropic medicines.

Can I donate medical equipment?

Yes, we accept simple medical equipment like pulse oximeters, thermometers, unused gloves, unused masks, PPE kits, medical syringes, oxygen masks etc.

How do I check whether the medicine has expired or not?

You can find the expiry date on the packaging or label.

Am I required to sort medicines before sending it across?

No, please only check the expiry date. The segregation will be done at a later stage.

Can I buy new medicines to donate?

No, please donate only leftover/unused medicines.

Can I donate money?

No, we strictly do not accept any monetary contributions.

Will you be able to pick-up the medicines from my location?

No, we are unable to pick up medicines from your location. However, we have tied up with Uber Connect to facilitate deliveries at a discounted rate. You can access the promo code once you click the ‘Donate Medicines’ tab on our homepage. 

Who will be responsible for delivery charges when medicines are sent to your collection centres via intra-city courier?

We accept only prepaid deliveries.